Smart Device Security.com is committed to providing a professional and pleasant service experience to its all users and we have a very transparent and customer-friendly refund policy and cancellation of any order. All our products are covered by a money-back guarantee and customer satisfaction is our first priority. If you are not satisfied with our product then you can initiate the cancellation any time and ask for a refund. We have 30 days money back policy from the date of order.
Cancellation only can be accepted if the product key is not activated. If you already activated the product key, cancellation can be accepted.
Refund Pocess
If you are unsatisfied with our product and eligible to get refund, you can request for refund here-
Please include the following information in your refund request:
- Full Name used for purchase
- Order number of the product
- Name of product purchased
- Date of purchase of product
- E-mail address used for purchase
Refund Timeframe
After we receive your email for cancellation and refund, we will initiate the cancellation and process the refund within 24 hours. You should expect to receive your refund within 5-7 business days.
Product Removal of Refunded Product(s)
Please delete all traces of the refunded product from your system and destroy the license key and backup CD once your refund has been processed (if any). If you have any difficulty deleting the product, please contact our customer service team from here.
If you have any question about this Refund Privacy Policy, the practices of this site than please mail us on [email protected] at any time.