Frequently Asked Questions
Que-1. How to place a new order?
Our website is user-friendly and very easy to use. First of all, you should know how many devices you want to protect, how many years of subscription you want to go for, what level of security you want to select like antivirus plus, standard or premium product, and what brand of protection you want to buy. After all your decisions, you can go to our shop list and order the product. Once you make the order, the download link and product key will be sent to you including installation steps on the registered email address.
What payment methods are available?
We accept all major Credit and Debit Cards Like Visa, Master, Discover, Amex, and PayPal. All the information you provide to us online will be safe by the encryption method. Our servers encrypt all information submitted to them, so you can be confident that your payment information will be kept safe and secure.
Will I get any invoice copy of this order?
Yes, you will get a confirmation email after your order is successful.
How Can I download & install my software after successful order?
You will get an email about how to install and configure security on your device. If you are not able to do so then please contact us by filling out the contact form from our website.
What will I do if my product key is not working?
This generally not happens, but If this happens please reach us by filling out the contact form from our website.
How to get refund for my order?
To request a refund, please call our customer care department or email us at [email protected] We will review your request and will contact you within 24-48 hours. Our billing department will closely work on the request and upon validation, the request will be processed. For more information, you can read our Refund Policy.